Privacy at Little Healing ltd
Your Data Is Secure
We receive, collect and store any information you enter on our website or provide us in any other way. We also collect personally identifiable information (including name, email); payment details (including credit card information), comments, feedback, product reviews and recommendations.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Littlehealingltd@gmail.com
Terms and Conditions
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Terms and Conditions for Residential Sauna and Ice Bath Appointment Bookings - Little Healing ltd
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These terms and conditions ("Terms") govern the use of our residential sauna and ice bath booking services ("Services") provided by Little Healing ("we," "us," or "our"). By using our Services, you ("you" or "your") agree to abide by these Terms.
Please read them carefully.
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1. Booking and Payment
1.1. Booking: You can book a residential sauna and ice bath appointment through our website or by contacting us directly. All bookings are subject to availability.
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1.2. Payment: Payment for our Services must be made in advance at the time of booking. We accept online payment methods, which will be indicated on our website during the booking process. The price for our Services will be clearly stated, and you agree to pay the specified amount.
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2. Cancellation & Re-scheduling:
2.1. If you need to cancel or re-schedule your appointment, you must provide us with at least 1 hours' notice. Failure to do so will result in no refund and may result in a cancellation fee.
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2.2. No-Show: If you do not show up for your appointment without prior notice, you will be charged the full fee, and no refund will be issued.
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3. Health and Safety
3.1. Health Assessment: It is your responsibility to inform us of any medical conditions, allergies, or injuries that may affect your ability to use our sauna and ice bath. We reserve the right to deny access if it is unsafe for you.
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3.2. Alcohol and Substance Use: The use of alcohol or substances that may impair your judgment or coordination is strictly prohibited before or during your appointment.
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4. Conduct and Respect
4.1. Respect for Property: You agree to treat our facilities with respect and to follow any specific instructions provided regarding the use of our sauna and ice bath.
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4.1.1. I understand nudity and alcohol are not permitted at any time on the premises
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4.1.2. I understand I must bring my own towels and use these to sit on in the sauna to absorb sweat and maintain hygiene standards
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4.1.3. I understand that only the water provided in the wooden bucket should be used on the sauna heater stones. Water should be poured slowly and not dumped on the stones. Water should only be poured on the sauna stones and no other part of the heater or sauna
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4.1.4. I understand that when entering or leaving the ice bath I should use the wooden steps provided and the blue plastic seat within the ice bath to carefully enter the water and leave the water
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4.2. Privacy: We respect your privacy, and we expect you to respect the privacy of other clients using our Services. Any form of harassment or inappropriate behavior will result in immediate expulsion from the premises.
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5. Changes to Services
5.1. We reserve the right to make changes or improvements to our Services at any time without prior notice.
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6. Termination
6.1. We reserve the right to terminate your access to our Services if you violate these Terms or if your behavior is deemed disruptive or harmful to others.
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7. Governing Law
7.1. These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts in London.
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8. Contact Information
8.1. If you have any questions, concerns, or feedback, please contact us on email at littlehealingltd@gmail.com.
By using our Services, you acknowledge that you have read and agree to these Terms and Conditions. Failure to comply with these Terms may result in the cancellation of your appointment without a refund.
Little Healing ltd
I New Mount Court, Julien Rd, W54XA
littlehealingltd@gmail.com
www.littlehealing.co.uk